The undermentioned study provides a elaborate history of the processs required to set about a particular event at Halewood Leisure Centre. The assignment as portion of the ISRM Higher Professional Diploma in Sport and Recreational Management will take into history all the needed facets and processs needed to guarantee the event is both run safely and successfully. The study will besides look at a client rating procedure that will let the information gained to be used to better future events.
The study will discourse the type of event proposed, the planning needed to present the event and any policies and processs that need to be adhered to. In add-on it will besides discourse the installation that will house the event and the staffing construction required by the event. It will integrate the other sections or partnerships the will necessitate to work together to do the event a success.
The event programmed to take topographic point is the Halewood Village Festival, held at Halewood Leisure Centre since 2002. The Halewood Village Festival has ever been really popular with local occupants and replaced the Halewood Show that run for over a decennary at Bridge Field Forum site until its closing in 2002. The event itself is run by the local community for the local community supported the Halewood Leisure Centre direction squad and events squad, it celebrates a assemblage of the Halewood community occupants. The event runs from 11.00 am – 4.00 autopsy and utilises all the installations both internal and external at the site. ( Appendix L )
Halewood Leisure Centre has continued to been chosen to host the Halewood Village Festival, it ‘s the largest of Knowsleys leisure Centres and it situated at the bosom of the Halewood community.
Halewood LC has first-class links with local expressway webs and is merely 1.5 stat mis from the A5300 besides better known as the Knowsley Expressway. Since the building of the Knowsley Expressway 1996 Halewood has become far more accessible to an extended expressway web including the M57 and M62. ( Appendix N )
The Venue benefits from the following installations that help do the right pick: –
3 Full size grass football pitches
Large country of available grassland
2 big astro pitches
All conditions basket ball tribunal
Spin motorcycle studio
4 tribunal athleticss hall
90 station fittingness suite
Large anteroom with cafeteria country
Large preparation room
Large twenty-four hours attention installation
2 big multi purpose suites
Significant auto parking installations
Excellent disabled entree installations
Why Stage the Event? ( Questions )
A common inquiry posed each clip an event that falls outside the normal set plan. The instance for presenting any event has to be thought through, a figure inquiries need to addressed before any event can take topographic point.
Why phase the event?
What fiscal issues might be raised that may set the event at hazard?
Has the event been raised at a Senior Management Team meeting for blessing and has it been given support?
If the conditions is bad what eventuality programs are in topographic point?
Is there sufficient activities planned to pull occupants?
What consequence will the event have on the normal programmed engagements?
What are the benefits of keeping the event?
Will the event necessitate a license?
How will Herd Control be managed?
What Legislation need to be considered?
What past events may act upon any determinations made sing witnesss? ( Appendix J, K )
Emergency agreements, when things go incorrectly?
How will Traffic Management be managed?
Reasons for presenting the Event. ( Answers )
Great for community coherence, allows all the community to take portion at their local leisure Centre and promotes the varied functions of the local leisure Centre.
The running costs are known and accepted, some on costs are provided by cardinal budget and sponsorships. Patrons have included Renova ; Renova is one of the fastest turning developers of Primary Care installations in the UK and Gallifordtry Plc one of the UK ‘s prima building and house edifice groups with grosss of circa ?1.8 billion. ( Appendix R )
The event has ever been supported by Senior Management, its thought to be a great chance for both Knowsley staff and the community to work together and gel together for a joint end.
The event is held in summer to cut down the opportunities of rain, nevertheless the old twelvemonth held on the 5th July 2009 saw really heavy rain. Fortunately the design of Halewood leisure Centre provides some shelter under the purpose physique Eves, alternate shelters include pavilions and Halewood Leisure Centre itself. ( Appendix Q )
The twenty-four hours has been packed with merriment thoughts for all, based upon the consequences from the questionnaires carried out by the Events Team the old twelvemonth. ( Appendix O, Q )
The normal programme will be disrupted for the eventide before the twenty-four hours of the event and the forenoon after the twenty-four hours of the event for readying and cleansing. This has been an one-year event since 2002 but some cancellations of engagements are expected, nevertheless really few cancellations are necessary due the advanced system already in topographic point.
The event provideds the chance for local people to run into and hold merriment, the event can pull up to 5000 people on the twenty-four hours many of which have ne’er visited Halewood Leisure Centre before.
All licences will be discussed at the meetings taking up to the event. The event will normally necessitate a public amusement license applied and funded by Halewood Leisure Centre. ( Appendix C )
Crowd Control externally will be managed by the Community Police Wardens, approved Volunteers, Halewood Leisure Centre staff, Events Team, Paramount Security and Alan Flutes Ground Maintenance Team. Please note that all staff and voluntaries will hold a current CRB cheque. ( Security Appendix H )
This will be achieved by commanding were visitants go with the assistance of Halewood United States Marshals Services, signage will be clearly marked indicating entry and issue points, what locations are out-of-bounds, and what topographic points have limited entree.
Many factors may present the potency for crowd motion during an event and therefore must be considered at the planning phase of the event, these include: –
Sight-line obstructors or restricted positions i.e. Pavilions
Multiple-barrier systems and pens
location of installations
All entrywaies and issues must be clearly signposted and marshalled. Further consideration must besides be given the demands of kids and people with mobility troubles. Halewood Leisure Centre has three separate entrywaies and issues for prosaic entree from entry paths used by vehicles.
Before the audience enters the event locale, guarantee that cheques are made of all fire and exigency installations and that:
all issues are unbarred ;
flight paths are clear ;
exigency illuming plants
Fire-fighting equipment and dismaies are in full working order ;
PA system for usage in exigencies can be heard clearly in all parts of the locale.
A PA system will be used to denote safety proclamations to the audience before the event starts and before each show commences. In add-on the PA will supply information about the location of issues, the designation of stewards, lost kids and processs for emptying.
The squad briefing prior to opening will supply the squad clear concatenation of bid normally the Halewood LC Manager, Duty Manager or a senior member of the events squad. Without the established leading staff would are left to their ain devices, doing uncertainness, possible pandemonium or spreads in safety.
With the support from the exigency services the Events Team and the Site Management Team must guarantee the Safety of all clients and or visitants while at Halewood Leisure Centre, following policies and processs must be adhered to.
Health and Safety at Work Act 1974 ( Appendix A )
Public Liability Insurance Act ( Appendix B )
Impermanent event notice ( Appendix C )
Disclosure of Convictions ( Appendix D )
The Electricity at Work Regulations 1989 ( Appendix E )
The Fire Precaution ( Workplace ) ordinances 1997 ( Appendix F )
Hazard Assessment ( MHSW Regulations 1992 ) ( Appendix G )
Regulations sing Door Supervisors ( Paramount Security ) ( Appendix H )
Basic Food Hygiene Certificates ( Outside Catering ) ( Appendix I )
The Safety of Sports Grounds Act 1987 ( Appendix J )
Fire Safety and Safety of Sport Act 1987 ( Appendix K )
Past historical events taking to loss of life such as Wembley in 1923, Bradford in 1985, Heysel in 1985 and Hillsborough have had an influence upon the safety of witnesss by the demand to supervise and patrol events both efficaciously and safely. This is achieved foremost by understanding the demands of the crowd/visitors and the event we are trying to pull off. Halewood Village Festival is now in its 8th twelvemonth and it ‘s thought that both the demands of persons and crowds that attend is understood. However it should ne’er be taken for granted, if you understand the grounds for a crowd ‘s behavior you will be better equipped to command it ‘s safely. ( Appendix J, K )
It ‘s accepted that sometimes things can travel incorrect and in the instance of an event this can intend a menace of at hand danger, the crowds of visitants both externally and internally wishing to travel to a topographic point of safety rapidly without thought for others.
If something happens i.e. the Centre receives a bomb menace so the edifice should be evacuated as per the Emergency Evacuation Plan and name exigency services. If a things go incorrect externally the United States Marshals Services, Police, Events Team would be responsible for scattering the crowd and steered towards safety. This type of crowd dispersion would be a last resort and will hopefully ne’er have to be used. ( Appendix V )
Courteous staff and following a sound program of restricting and commanding entree will travel a long manner in doing the event a safe and memorable 1 for all parties.
Halewood Leisure Centre is located on a busy chief route so both traffic direction and route safety must be considered early on. A full hazard appraisal must be carried out which identifies all hazards to going public, event visitants and employees staffing the event. Risks include parked autos on the busy chief road/kerbside doing walkers to walk on the wayside because the curb is non accessible. The countries discussed are cordoned off early by Police and managed throughout the twenty-four hours by Community Police to guarantee both prosaic and traffic safety during the event. ( Appendix N )
In add-on the location and event environment should besides be considered, the hazards and control steps must be recorded utilizing the appropriate signifier foregrounding how the hazards will be managed. ( See Page 15, 16 )
The hazard appraisal will be carried out by a competent employee and will demo what is likely to do injury to people, the appraisal will demo how the hazards will be reduced or removed. In general it ‘s the manner of placing jeopardies and entering actions taken to cut down the hazard. ( Appendix P )
Employers and the ego employed have a duty under the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999 to transport out hazard appraisals.
Critical Time Analysis
6 Calendar months from Event
Organise meetings – appoint maneuvering group
Agree a bill of exchange event programme, to include locale, insurance and licensing
Share undertakings among group officers and voluntaries.
Provisionally book locale
Commence negotiations with back uping officers
Licensing and event notice
Environmental Health – noise & A ; providing
Transport – route recreations etc
Open treatments with exigency services.
Fire Brigade ( Safe entree and emersion )
St Johns Ambulance ( First Aid agreements )
Undertake hazard appraisals – guarantee all wellness and safety issues are covered.
Open treatments with local community groups – petitions and wants
Discuss outgo – fiscal deductions i.e. staffing, cancelled engagement etc.
Access event feasibleness – Not merely budgetary, it will besides see the community engagement benefits.
Check equipment hire – chairs, tabular arraies, pavilions and fairground drives. Please note that these engagements are booked a twelvemonth in progress normally on the last twenty-four hours of the old old ages festival. The day of the month is ever the first weekend in July.
Complete event planning signifiers – event notice.
Compile event organizer ‘s checklist.
5 Calendar months from Event
Review hazard appraisal – on-going alterations until event start.
Review public liability insurance – guarantee the certification is displayed in all public countries.
Circulate both draft site programs and organizational programs
Check staffing agreements to guarantee equal staffing on the twenty-four hours,
Clarify site programs with Centre Manager – mention his expertness.
4 Calendar months from Event
Revisit hazard appraisal
Confirm funding agreements – patrons, liaise with Events Team.
Discuss and agree imperativeness releases – If any.
3 Calendar months Prior to Event
Review farther hazard appraisal alterations
Assess exigency emptying program ( NOP/AP papers )
Assess crowd control steps
Agree meeting with exigency services #
Invite Duty Manager ( Duty Manager on responsibility on the twenty-four hours of the event )
Agree text for bill of exchange circulars
Send invitations to VIPs – local members, leader & A ; Chief Military officers
6 Weeks Prior to Event
Commence refresher developing with designated fire United States Marshals Services
Confirm equipment hire
Confirm refreshment agreements
Confirm security agreements i.e. Paramount Security.
3 Weeks Prior to Event
Distribute cancellation letters to center engagements
Prepare and expose client notices
Review concluding hazard appraisals ( fire, individual and activity )
Ensure leisure peddling supplies are ordered.
1 Week prior to Event
Confirm staffing degrees – to guarantee equal staffing during the event
Provide and clear up farther marshal preparation as follows: –
Fire United States Marshals Services – to cover issue doors.
Car park United States Marshals Services – to command entree and emersion to the Halewood auto park.
Security United States Marshals Services – to command entree and emersion into the chief edifice.
Provide suited florescent jackets to all marshalling staff – easy recognizable to visitants.
Check 2-ways wirelesss – working and sufficient Numberss.
Commence Halewood LC deep cleansing – all countries
Check staff attending – sufficient staff available during the twenty-four hours.
Prepare concluding squad briefing
Inform staff sing VIP visitants – illustrations include Ron Round, Council leader, Eddie Connor Cabinet Member for athletics and main officers.
Check equipment and layout – as per program.
Check room for VIPs
Issue 2-way wirelesss to staff – staff signatures required.
Check lavatories and overall edifice cleanliness.
Fire United states marshals service
CAR PARK MARSHALS
Chart – Event Day
The above organizational chart inside informations the staffing construction for the twenty-four hours of the event. The Halewood Leisure Centre Manager would hold the overall control on the twenty-four hours supported by the Duty Manager and Events Manager.
Events Team Staffing Structure
HEAD OF SERVICE
Senior EVENTS MANAGER
ASSISTANT DEVELOPMENT OFFICER
EVENT SUPPORT WORKER
EVENT SUPPORT WORKER
EVENT SUPPORT WORKER
EVENT SUPPORT WORKER
HALEWOOD VILLAGE FESTIVAL EXTERNAL SITE LAYOUT
HALEWOOD VILLAGE FESTIVAL INTERNAL SITE LAYOUT
Functions and Duties
The following tabular array inside informations the function and duties of the individuals/staff involved in the Halewood Village Festival on the 3rd July 2010. To do the event a success all responsible staff, persons, services and voluntaries must be given clearly defined functions and agenda, they must besides cognize the following point of call should they be faced with a job.
FRIDAY 2nd JULY
( Events Manager )
Halewood Leisure Centre staff x 1 –
Carla Simkin and Robert Jones
Leisure Centre Car Park
Multi Purpose Room ( Community Marketplace )
Leisure Centre Car Park or anteroom
Meet Childwall tabular arraies ( shop in Multi Purpose room and Border Barriers ( shop in auto park )
Set up room / tabular arraies, chairs ( Carla to convey program of room )
Ensure Sports Hall clear for Peter Green ‘s activities and mats moved out of Multi intent into corridor
Collection Monday forenoon 9am
50 tabular arraies and 80 chairs
( Childwall ) and 87 steel barriers ( Border Barriers )
Carla Simkin & A ;
Robert Sullivan opening up the Centre at 4.30 am for pavilion apparatus
From 7.30 am
Highfield School 7.30am and 5.30pm to unlock/lock school Gatess
General Point of contact
Meet and greet: Highfield Caretaker Patrick McCall and
Paramount Security 1 @ t 7.30am Highfield 1 @ 11am Centre Car parking
St John First Aiders @ 10.30am
Halewood Mayor ( along with John Green ) @ 11.45am
Site plan/layout, pavilion programs, programs of edifice
Phil Smith from KCC Live ( 9.30am )
Reception TO USE TANNOY ABOUT MAIN ARENA ATTRACTIONS AND ANY EMERGENCIES
Steve Guy ( with support of Jo Goodall, Ian Knight and Lisa Corkhill )
From 7.30 am
All countries / Beginning of field /Car Park
Main contact for all reachings ( suppliers/stallholders/activity organizers ) plus Recycling Trailer geting 10amy, FSK Bus, Veggie Van, Youth Bus
Risk assessor/health and safety direction
Collect money from George Ryan, Arthur Silcock and Ice Cream Van
– guarantee Dave and Sons new waves x 2 merely allowed on site
Site plan/layout, pavilion programs, programs of edifice, list of all stallholders
Area 6b left of chief entryway to Halewood Leisure – site Recycling Campaign Trailer
Carla will to publish grosss.
Steve Guy / Dave Mercer
From 9.30 am
Meet Jamie Sparkes Circus Games for Grace Church and guarantee safety of activity. Besides, Lucie from Jumping Jacks ( egg and Spoon race etc ) once more guaranting safety of activity
Plus fairground drives ( George Ryan and Arthur Silcock )
Meet and recognize Seaside Fun and Play Ranger Adele Conway
07920708311ensure safety of activities
Ensure Eric Wheeler – donkey drives are safe to the populace ( See hazard appraisals )
Ensure Ground is clear of glass and cordoned off where they might fall.
Orange tape/fencing and our plastic bets to cordon off country from public.
Needs level country – perchance forepart of constructing – Area 22 or by Seaside Fun
Paramount Steward x 1
Paramount Steward x 1
From 11am-3 autopsy
Stay on Car Park All twenty-four hours
Leisure Centre Car Park
Parking autos up and directing them either inside edifice or out / guaranting safety of walkers when autos go outing.
Stewarding/crowd control throughout the twenty-four hours.
Guaranting security of all autos ( cardinal holder for Caretaker ) .
Liaise with CS sing security jobs.
Site program including list of all stallholders
Very important person
Mayor of Halewood Town Council
Sue Smith – geting 11.45am
Richard McCullough, Cultfest Patron geting 11.30am
Chris Myerson ‘s squad – 07810053146
Patron SIGNS UP on MAIN ARENA and WELCOME POINT
From 7.30am-to terminal of twenty-four hours
In the forenoon
Whole site in peculiar Main Arena
Helping set up countries and clear off at terminal of event. In peculiar raising barriers to Main Arena and seting streamers up and American bunting
Supplying litter bins and emptying throughout the twenty-four hours.
Litter picking throughout the twenty-four hours ( guaranting Canis familiaris sludge is cleared by proprietors )
Puting streamers up on pavilions and general assistance/outdoor clear up.
Ensure Grass is cut and clear of any rubbish as terpsichoreans executing barefoot. Besides Dog sludge is cleared.
Chris besides to guarantee CCTV cameras are working from Friday forenoon when BARRIERS DELIVERED and liaise with Steve Donnelly over security concerns nightlong Friday.
Put option banner up Halewood Town Council by Seaside Fun activity
87 Metallic Barriers to be at the Centre delivered Friday/collection Monday ( may be located in Multi Purpose room ) Orange Tape
1. Knowsley PCT LOGO on Health and Wellbeing pavilion ( 30x60ft )
2. Knowsley Council logo and Neptune and Mayfield LOGOS up on Knowsley Info zone ( 30x60ft )
3. Safer Knowsley Partnership Board /PFL up on Knowsley Info zone Marquee ( 30x45ft )
4. Knowsley Housing Trust Advantage and Merseyside Police Authority on Youth Arts Performance/Halewood ‘s Got Talent
5. FSK Bus Banner on Main Arena.
6. Eli Lilley by Veggie Van
7. Knowsley Housing Trust Advantage on Craft Marquee.
8. Any other streamers on chief sphere
Halewood Leisure Centre staff x 1
Plus Jo Goodall
Halewood Leisure Centre staff x 3
Multi Purpose Room
Supporting stallholders geting between 9 and 9.30 am and guaranting program of tabular arraies is implemented. Guaranting country is safe. Help Eric Evans St Mary ‘s Humanistic disciplines Club set up in anteroom
Fire Marshalls at Multi Purpose and Sports Hall marked XXX on site layout.
Stewarding/crowd control throughout the twenty-four hours.
See room program.
Air Cadets/Reps from Merseyside Retired Greyhound Trust
Whole site where populace
To manus out free programmes and have other cusps available
Help public complete Evaluation signifiers ( 100 )
Help signpost public to attractive forces and give out programme Stewarding/crowd control throughout the twenty-four hours.
Guaranting no confusion with the populace
Small Events summerhouse
Robbie Sullivan to go through rating signifiers back to Carla – clipboards provided
Health and Wellbeing pavilion
Point of contact for stallholders
Presence in pavilion throughout the twenty-four hours.
Marquee program, 30x70ft
6 unit of ammunition tabular arraies, 50 trestle tabular arraies, 50 chairs ( staying exterior )
Fire ext, sand pail
Outdoor astro sod football
Co-ordinate programme of activities hourly/liaise with nines sing timings before event and on the twenty-four hours
Meet and Greet representative from Everton FC coaching
See operational site program for programme
2 ten St John Ambulance First Aiders
In the Consultation Room for intervention /walkabout site
To supply foremost assistance if needed.
07825A 279 744
Back Field / Main Arena
Interceding with Acts of the Apostless for chief sphere ( guaranting music given to PA technician )
ARIES SUPPLYING STAGE AND MARQUEE
KICK PA SOUND
20x20ft Phase 15 pieces
Marquee for over phase 20x30ft
Border Barriers x 87 delivered FRIDAY
Heather Vaughan as support
From 8am- terminal of event
By and large help oversee puting up Arena and entryway for Parade. Help coordinate Main Arena during the twenty-four hours along with Heather Vaughan
Meet and Greet all participants
Liaise with Kick PA rhenium: music,
Liaise with Alan Conan over introductions/interviews
Overflow Changing countries for all dance groups
Include any Community Groups streamers on barriers in chief sphere
Main Arena assembly country
Set up Halewood Roses stand
Start preparing for Rose Queen coronating and emanation
Meet and recognize all kids
Ensure they change utilizing overflow altering installations in Centre
Liaise with Alan Connan observer
Actual Rose Queen coronating
6 chairs in chief arena plus two Centre for Learning created thrones and streamer
Gifts for all kids sponsored by Eli Lilly
Horse and cart/vintage auto ready to exhibit
Knowsley Info zone & A ; Community marquee ( Community chest funded and Neptune Mayfield )
Interceding with stallholders. Guaranting program is implemented and safety.
Marquee plans/site layout/operational program
Marquee 30x65ft, sand vaulting horse, fire ext.
40 tabular arraies, 40 chairs
Sponsor streamer COMMUNITY CHEST Knowsley Council and Neptune/Mayfield
Lucy Knight and Claire McNevin
Young person Humanistic disciplines Performance country
( Halewood ‘s Got endowment streamer )
Interceding with stallholders and guaranting program is implemented.
Marquee plan/site layout/operational program
30ftx60ft pavilion 25tables/chairs
Ensure streamer shows KHT and Merseyside Police Authority logos appear on streamer that goes on pavilion
Volunteer/ Halewood Leisure Centre staff member
Interceding with stallholders
Marquee program ( Chris Orrell )
22 tabular arraies, 40 terrace chairs
Fire asphyxiators and sand pail
Fiona Martin / Lynn Lodge /Liz Owen
Judges: Surestart rep, Mayor of HTC and Fiona Martin
Registration for Children ‘s Fancy Dress
Gather Prizes for kids ‘s FC Comp victors
Competition compared in chief sphere
Joan Grace and Carole Trenaman besides Judgess along with Fiona
Vouchers ( Carla ) and fruit ( Veggie Van ) and Balloons from Pam Cooper KCC Attractions
Note for information:
Ordered from Childwall
50 tabular arraies, 80 chairs
Collection Monday am
To be stored in Multi Purpose and used in the Multi Purpose
Events summerhouse for Welcome country
Cable ties, rope, orange tape
White plastic bets
Yellow hello viz jackets
Cartridge holder Boards ( rating signifiers )
Sponsor board Tony Pearce and other signs/banners
Ordered from Smiths and to be erected Saturday forenoon:
1 ten 30x70ft Health and Wellbeing
50 tabular arraies, 6 unit of ammunition tabular arraies, 50 chairs
1 ten 20ftx30ft pavilion for phase in chief sphere
1 ten 30X60FT MARQUEE for YAP/Halewood ‘s Got Talent plus 25 tabular arraies and chairs and 4 subdivision STAGE FOR YAP
Stage & A ; Marque for Main Arena
1 ten 30tx65ft pavilions and 20 tabular arraies and 20 chairs ( Craft Marquees )
1 ten 30x65ft pavilion and 40 tabular arraies and chairs ( Knowsley Info zone and Community pavilions )
Note for Carla rhenium streamers
Ensure Halewood Town Council Banner displayed by Halewood by the Sea
Eli Lilly logo streamer by Veggie Van
Notes FOR MANAGER AND DUTY MANAGER
R SULLIVAN & A ; JAY JONES TO OPEN UP GATES 5.00AM ON SUNDAY T ALLOW MARQUEE PROVIDERS TO GET ON SITE AND START ERECTING
STALLHOLDERS ARRIVALS / CAR Parking
Trade stallholders ( 12 ) are asked to get at 9-9.30am Parking UP AT HIGHFIELD SCHOOL ALL DAY ( SECURITY GUARD ONSITE ALL DAY, CARLA ARRANGING CARETAKER TO OPEN UP AND CLOSE )
Info zone Stallholders ( 30 ) are asked to get at 8.00-9.00am PARKING UP IF WEATHER KIND BACK FIELD ( PARAMOUNT to MANAGE CAR Parking )
Health and Wellbeing stallholders ( 16 ) are asked to get at 8.30am-9.30am Parking UP AT HIGHFIELD SCHOOL, HALEWOOD ALL DAY ( SECURITY GUARD ONSITE ALL DAY, CARLA ARRANGING CARETAKER TO OPEN UP AND CLOSE )
Young person Humanistic disciplines Performance stallholders ( 12 ) are asked to get 9-9.30am PARKING UP IF WEATHER KIND BACK FIELD ( PARAMOUNT to MANAGE CAR Parking ) ( Appendix T, Application signifier )
Training ROOM – TO BE USED BY CARLA AND COMMITTEE MEMBERS AS BACK OFFICE AND BUFFET SERVED FROM 11.30AM-12.30PM
Friday 2nd July bringing and Storage OF CHILDWALL TABLES ( 50 ) AND CHAIRS ( 80 ) – TO GO IN MULTI-PURPOSE ALL OTHER TABLES AND CHAIR REQUIREMENTS HAVE BEEN BOOKED WITH THE MARQUEES SO THEY WILL Be AT THEIR SPECIFIC AREAS
The most important factor in finding the success of the twenty-four hours is non ever measured in the signifier of income ; this is non to state that income is non of import. A good turned out event with no hiccoughs, good conditions and a good squad spirit can be merely as rewarding.
An addition in gross is normally experienced after the event particularly if it was a pleasant experience for clients. Customers that have ne’er visited the site frequently decide to come back, take out a rank or merely merely bask a swim.
Its ever productive to debrief staff after the event, this will let all parties involved to supply their feedback of the event to both the Halewood Centre Manager and the Events Manager i.e. what they felt went good, non so good and lessons learnt to implement following clip. We must ever be prepared to larn from errors so that future events will develop and go on to better.
The sale of intoxicant at the Halewood Village Festival to go on to be purely prohibited, this is due to the nature of the audience attracted to the festival. The event has ever been targeted to pull households and as such a high per centum of the audience is under 18 old ages of age.
A documented program is produced detailing of the functions and duties of staff and voluntaries staffing the festival. This will be discussed in progress at the monthly meetings. When complete the staff will be provided with the finished papers before the start of the event. The overall duty for the safety and enjoyment of the visitants in attending of the festival lies with the Centre Manager. ( Appendix M )
The staff and voluntaries selected to work on the twenty-four hours of the event are chosen to make so based on both their preparation and old event experience.
The information gathered from the questionnaires during the event should be entered into the MRM+2 Membertrack system. This information would assist directors both determine which clients that had attended the event really came back and which clients to aim for future events.
Halewood Leisure Centre direction squad work closely with the Events Team. The Events Team supply support, cognition and an first-class service to the local community. It is recommended that they continue to work with all spouses and the local community groups to guarantee that the Halewood Village Festival continues to be a success long into the hereafter.
( 5,152 words )