I. Background of the Hotel Hotel Kimberly Tagaytay Brgy. Kaybagal, Amadeo Road Tagaytay City Philippines Hotel Kimberly Tagaytay : A New Level of Comfort Hotel Kimberly remains true to its promise of delivering affordable quality with its new Tagaytay hotel. It offers elegant accommodations, modern facilities, and genuine hospitality of its 100% Filipino staff. All these set against the backdrop of lush environs, dramatic floral landscapes, breathtaking scenery, year-round cool climate, and wonderfully idyllic atmosphere of Tagaytay City.
A mere 40-minute drive from the capital city of Manila, Tagaytay is a popular Philippine summer destination. Hotel Kimberly is the perfect jump-off point to enjoy the city’s numerous recreational activities for the entire family. Executive travelers, meanwhile, can leave their worries behind, the hotel offers business services that keep them connected. The hotel offers guests 52 well-appointed and elegantly furnished rooms. Each room – whether Standard, Superior, or Deluxe – features excellent amenities to make your stay truly comfortable.
From the outdoor pool to the man-made lagoon, the nature-inspired facilities of Hotel Kimberly Tagaytay will let leisure travelers bask in lush, verdant beauty. Business guests, on the other hand, will enjoy the convenience of its function rooms and its many services II. Strengths and Weaknesses Hotel kimberly is very elegant 4 star hotel. The ambiance was good and the amenities is complete, it is compose of tissues, bath gel, shampoo, soap, lotion, shower cap, sewing kit, shaving kit, and toothbrush kit.
But as I noticed hotel kimberly do not have their own laundry department. Therefore all of their linens like bedsheets, pillow cases and duvet cover they need to call a laundry shop outside the hotel to pick up all the linens. And that’s the reason why sometimes the hotel suffering a little shortage of linens because the jumpin laundry delay the delivery of those. For me the strengths of hotel kimberly is all of their staff because they think of what will be the best for their hotel. They move as one but different department.
The room attendant was very flexible, even if the hotel was very busy and the rooms will no longer have a very long time to be available they clean it as long as its vacant, although they tired. I know it is part of their job but the sencerity of every workers their will shown when you saw them. Republic of the Philippines CAVITE STATE UNIVERSITY College of Business and Entrepreneurship (CvSU-CBE) Imus,Cavite WEEKLY LEARNING JOURNAL ————————————————- AREA OF TRAINING Area Assigned: Rooms ( Bedroom) and Hallway Date Assigned: (from) April 29,2010 (to) May 9,2010 Specific Task/Activity Assigned|
Our first week on hotel kimberly was easy. The manager divided us into 3 groups. Each group compose of two members. Our manager told us that all we have to do is to observed of what our room attendant does. But Julius (the room attendant) said that if he is the R. A assigned to me and to my partner he will never agree that we just seat and observed. The first room had a propert of guest, bags, shoes, clothes etc. We told us that the room called the M. U. R or make up room service. Meaning all we have to do is to fix the bedroom and the c. r. At the first week we learned a lot of things that we need at the rest of our ojt in hotel kimberly.
The staff of hotel kimberly was kind,and very approachable. | __________________________________________ Signiture over printed Name of Immediate Supervisor III. Recommendation Hotel kimberly tagaytay was located Brgy. Kaybagal, Amadeo Road Tagaytay City, Philippines it is not very far to the tagaytay strip. It offers comfortable accommodations, practical facilities. The location of hotel tagaytay kimberly had a very coll climate and refreshing atmosphere. The swimming pool and the playground area of this hotel is highly rated and they have the biggest rooms i can remember.
It has 52 rooms with veranda. And a choice of non smoking room or smoking room. , At 6,500 pesos, you can enjoy the premier suite and this comes free with dinner and buffet breakfast for 4 persons,yes for 4. ,but the services and the quality of food is high class and im sure you will truly love it. This hotel had their own restaurant and you can order of what you want. They have a variety of choices in there menu card. When I went to the main kitchen every time I get lunch all the things there is in the proper places well organize and they prioritize the clenliness of the food they serve to the guest.
This hotel is very accomodating and all of the staff is very hospitable if you will ask them for your need, you will not wait for a long time,It will come to you in time. The following are the hotel facilities: * 24 hour front desk * Business centre * Conference/Meeting facilities * Dry cleaning / laundry service * Games room * Gym/Fitness room * Hotel Kimberly Tagaytay provides guests with a complete selection of hotel services and prime facilities that cater to their business and relaxation requirements. * Interconnecting rooms * Kids pool * Lift/Elevator * Luggage storage * Non-smoking floors * On-site parking| * Outdoor pool – unheated * Playground * Porter/Bell service * Restaurant/s * Room service – limited service * Wheelchair accessible| This are the following of Room Facilities: * Air conditioning * Balcony / courtyard * Desk * Hairdryer| * Iron & ironing board * Mini bar * Non-smoking or smoking rooms on request * Satellite / Cable| * Shower * TV * Wireless / WiFi| This are the following Business Facilities: Business center * Five (5) function rooms * Conference room * Courier and mailing service * Transportation service – features airport and city transfers * Wi-Fi connectivity * Safety and security devices * Valet parking * Currency exchange| DISCUSSION OF ON-THE-JOB-TRAINING LEARNINGS AND EXPERIENCES AT HOTEL KIMBERLY (TAGAYTAY) A reported Submitted to the Faculty of the Cavite State University College of Business and Entrepreneurship Imus,Cavite In partial fulfillment of the requirements for the Bachelor of Science in Hotel and Restaurant Management APRIL JOYCE M. TRINIDAD June 8, 2010
Republic of the Philippines CAVITE STATE UNIVERSITY College of Business and Entrepreneurship (CvSU-CBE) Imus,Cavite WEEKLY LEARNING JOURNAL ————————————————- AREA OF TRAINING Area Assigned: Rooms ( Bathroom) and Hallway Date Assigned: (from) May 10,2010 (to) May 18 ,2010 Specific Task/Activity Assigned| For me the second week was quite hard. Cleaning the bath tub, toilet bowl, and wash bin need more effort than to the bed making. We need to spray some some liquid soap and disinfectant to remove the harmful bacteria. Brush all the walls, and after we clean it the bathroom need to be dry again.
And the finishing touch is to refill all the shampoo, soap, tissue, and bat gel if the bathroom contain a bath tub. | __________________________________________ Signiture over printed Name of Immediate Supervisor Republic of the Philippines CAVITE STATE UNIVERSITY College of Business and Entrepreneurship (CvSU-CBE) Imus,Cavite WEEKLY LEARNING JOURNAL ————————————————- AREA OF TRAINING Area Assigned: Housekeeping Office (Linen Area) Date Assigned: (from) May 19,2010 (to) May 25 ,2010 Specific Task/Activity Assigned| This is our last week in hotel kimberly tagaytay.
During our last day they told us to handle the linen area like the bed sheet pillow case, duvet cover etc. We need to make sure that all the linens is in the proper order and location. If the laundry service pick up the dirty linens inside the hotel it need to be count, as a linen attendant it should have a check list of all the linen they pick up to us. And if they return all the clean linen it also need to be check and counted again. Our experience in hotel kimberly gave us a good traning. | __________________________________________ Signiture over printed Name of Immediate Supervisor