Electronic Commerce or ecommerce is a term for any type of concern, or commercial dealing that involves the transportation of information across the Internet. It covers a scope of different types of concerns, from consumer based retail sites, through auction or music sites, to concern exchanges merchandising goods and services between corporations. ( Ecommerce, 2012 ) Ecommerce allows consumers to interchange goods and services with no barriers of clip or distance from the comfort zone of their ain place. Electronic commercialism has expanded quickly over clip.
Popular illustrations of ecommerce revolve around purchasing and selling through online. Today, ecommerce engineering is non merely, used for purchasing and merchandising of merchandises but for selling, scheme, research etc. Some of the countries of ecommerce are:
Business-to-business E-Commerce ( B2B )
It is the exchange of merchandises, services, or information between businesse to concern. This type of ecommerce is different as it occurs between concerns and other concerns instead than between concerns and consumers. An earlier and much more limited. ( Rouse,2010 )
For illustration, Intel selling microprocessors to Dell
Business-to-consumer E-commerce ( B2C )
It differs from Business to Business, the concern to consumer company theoretical account is one in which companies deal their merchandises or services for sale to consumers instead than other concerns. It helps concerns to make a presence on the Internet while cut downing their operating costs and deriving consumer assurance with quality sites that make shopping experiences easy and merriment.
Today, B2C frequently refers to the on-line merchandising of merchandises, which is known as E Tailing. E-Tailing merchandises to consumers are conducted either by makers or by retail merchants.
Consumer to Business E-Commerce ( C2B )
Consumer to Business is a concern theoretical account where an terminal user or consumer makes a merchandise or service that an organisation uses to finish a concern procedure or derive competitory advantage. The C2B methodological analysis wholly transposes the traditional business-to-consumer ( B2C ) theoretical account, where a concern produces services and merchandises for consumer ingestion. It seems unequal, but on-line commercialism has allowed consumers to make demands that concerns fulfill. Another illustration would be a consumer posting his necessities of a vacation bundle, and assorted circuit operators doing offers.
Consumer-to-Consumer E-commerce ( C2C )
Consumer-to-consumer ecommerce is a wholly different from the traditional manner of B2C solutions. It provides consumers with a platform to straight transact and interact with one another without the intercession of the service supplier. Social networking web sites and e-commerce sites such as e-bay semen within the horizon of C2C solutions.
When you think of Consumer-to-Consumer, ecommerce EBay reflects on your head. That is because it is the most popular phase that enables consumers to sell to other consumers. The most celebrated platform for C2C concern is eBay.
Business to Government E-commerce ( B2G )
B2G is a fluctuation of the term business-to-business, the thought that concerns and authorities organisations can utilize cardinal Web sites to interchange information and make concern with each other more expeditiously than they normally can murder the web ( Rouse, 2010 ) . In other words, B2G is defined as the commercialism between companies and public sector. It refers to the usage of cyberspace for public procurance, licensing processs and other authorities operations.
For illustration, concern wage revenue enhancements, file studies, or sell goods and services to authorities bureaus.
The cyberspace and e-commerce has changed the manner about every company does concern. One of of import grounds for this is that information has now become easy to entree. For illustration, it has now become easy for even a little company with limited resources to happen out where it can purchase its natural stuff at the cheapest rate and sell its finished merchandises at the highest rate.
The easiness with which information can be transportation has besides made it easier to pull off different facets of concern like distribution and gross revenues, control of logistics, stock list direction, etc. E-commerce has made fiscal minutess easy to transport out. Earlier, fiscal minutess were carried out utilizing notes or instruments like cheques, bill of exchanges, etc. Now money transportation over the cyberspace has made the transportation of money easy and has decreased their cost mostly. This has opened avenues for many concerns to offer their services over the cyberspace and pull new clients.
The suitableness of merchandise depends from merchandise to merchandise. Though, ecommerce can be used to reexamine and purchase merchandises, but non all the merchandise autumn under this class. Merchandises like music, electronic points, films and stuffs can be bought from ecommerce but merchandises like food markets, veggies can non be bought from ecommerce. These points need to be reviewed and viewed personally.
Hence, non all the merchandises are suited for ecommerce. Organization should sell those merchandises that are suited for ecommerce and client can acquire better value for their money.
Find out the ways in which your departmental shop would be able to utilize e-commerce to increase the profitableness and heighten the scope of merchandises and services it offers to its clients. ( 3.2 ) ( D3 )
( See the key is to hold a clear thought and be logical with your thoughts about the possible chances and that the suggestions are accomplishable )
The rise of internet-based gross revenues is turning in dual figures. The web allows about instant alteration to our full concern construction, ware, pricing, selling, publicities and gross revenues procedure. In fact, the Internet allows us to alter all of this from client to client. Every concern little or large can take benefit from the ecommerce. Hence, it helps in flattening the playing field between big and little concern.
Like every other concerns, even the section shop can be extremely benefitted from the usage of ecommerce. Online departmental shops have taken the broad consumer attending. Many shops are utilizing on-line departmental shops and increasing their gross revenues twenty-four hours by twenty-four hours. Analyzing the merchandise, which clients repeatedly use, and stipulating that merchandise with vouchers or particular publicity are some thoughts in which we can increase our gross revenues. Delivering of their bought goods on clip will assist us to retain our client. Many on-line section consumers are confronting job while paying hard currency for their goods, so we should be excess careful by utilizing dependable agencies of payment like PayPal, MasterCard or Visa. Updating of new merchandises to the shop, must be update. Our Site must hold a secure waiter with valid digital certification so it can code all client personal information including recognition card information.
Furthermore, the shop can salvage a batch of money from the usage of ecommerce. The shop can salvage a batch of money by making their publicity and gross revenues with the usage of ecommerce. The web allows instant alteration to the full section shop from the ware, monetary value, selling, publicity and even gross revenues procedure. In fact, cyberspace will let us to alter all of this from client to client.
Some of the ways in which ecommerce will assist the on-line section shop are
It Helps in Making New Relationship Opportunities
The shop can make a new sort of relationships with the possible and current clients. With cyberspace, the shop can make back to every client demands and make every people of Pokhara. The client at far side of Pokhara, who still do non cognize of our shop being, will come to happen out about us. Many new chances will be created, when new relationships are created from the aid of ecommerce.
The shop can work 24*7
Having an ecommerce site will assist the shop to be unfastened 24*7. The client can entree the section shop points anytime from the comfort of their ain place. The site will let the client to reach us through electronic mail, phone or facsimile. In add-on, the shop can salvage a batch of money by opening the shop through cyberspace, instead than keeping a physical shop 24*7.
Potential Rise of gross revenues
The ecommerce shop is an extension of the shop. The on-line concern does hold a greater opportunity of increasing gross revenues and will raise the net income every bit good. The on-line section shop will open up many chances for concern both new and old ( McDougll, 2012 ) . The usage of ecommerce is a great manner to increase the gross revenues, while we are still running the physical shop.
Helps in Expanding Customer Reach
The shop can raise their country bound when it starts making their concern with the aid of ecommerce. Having the online shop, the section shop can command over who are targeted and allow them be notified about new merchandises or points. The shop can utilize SEO ( Search Engine Optimization ) to be noticed among clients. This will let illimitable beginning of free traffic and it provides first-class return on the investing. ( Kocher, 2009 ) .The online shop will assist the section shop to make client beyond Pokhara vale.
Better Customer Loyalty
The shop can make back to client, from different societal networking sites. The shop can look into client demands, and carry through their wish and retain clients. Ecommerce allows automated client keeping plan by offering online aid and feedbacks. Ultimately, any concern that has been around for some clip among client range, has some grade of client trueness ( Bertulli, 2010 ) .
In add-on, the section shop can maintain path of client petition and want and seek to carry through them and spread out their trust. E-commerce can besides assist the departmental shop to construct trust amongst the client. Harmonizing to the client trueness institute ( nd ) , client trueness is ‘ all about pulling right client, acquiring them to purchase, purchase frequently, purchase in higher measures and convey you more client ‘ . After gross revenues service, would besides be helpful to retain client. During the initial stage, it is really hard to retain client. However, it is good known fact that one time the client trust the organisation, it becomes cheaper to make selling to old client so new 1s ( Keegan, 2012 ) .
It is obvious that e-commerce will bit by bit tag a major paradigm displacement in retail trade and commercialism sphere ( Bhattarai, 2000 ) . So, the departmental shop will be extremely benefited, if it allows ecommerce to assist its gross revenues. Even though assorted challenges exists in implementing ecommerce in a state like Nepal ( Shrestha,2005 ) , a determined attempt and secure services will assist the shops to increase their gross revenues.